Who we are
Our website address is: https://queensdetailing.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms and Email
If you contact us via our website or email, we store that data for our own use. We will not sell your email address. In some cases where a newsletter is signed up for we store your data on a third party emailing solution. We do not like spam and neither should you. Our email lists are stored securely and never sold. You will have the option to remove yourself from any email newsletters, typically at the bottom of the email.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We gather a variety of details on our traffic to make improvements to the website and monitor traffic sources. Most of this information is not personally identifiable from our side of the data. We use services like Google Search Console, Google Analytics, Facebook, and Bing to monitor website traffic, traffic sources, landing pages, and more.
Who we share your data with
We use some third parties to collect data on website traffic. We do not sell this data. This data is stored securely and only our business and contractors have access to those accounts.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
In many cases we will store your contact data when provided for business use.
Additional information
If you have any questions about our policies please contact us.
How we protect your data
We store your data securely whenever possible and use technologies like encryption to secure communications between devices and servers. Even for your website traffic we use encryption through HTTP Secure to secure data send electronically by your devices to our servers.
What data breach procedures we have in place
We monitor accounts for suspicious activity and will error on the side of caution whenever we find possible attacks.
What third parties we receive data from
We receive data from social media platforms like Facebook and Instagram. We also receive data from companies like Google, Microsoft, Yahoo, Bing, Email Services, and Marketing Services.
What automated decision making and/or profiling we do with user data
If you have signed up for our newsletter we may elect to sort email sign ups to lists by customer loyalty, location, business/personal separation, industry, or other distinctions. If you are trying to leave a comment on the website or contact us via our website contact form, procedures are in place to automatically filter spam, suspicious message attempts, and bots.